Privacy Policy

Effective date: October 16, 2026

RAD Audiology (“RAD,” “we,” “us,” or “our”) operates radaudiology.com (the “Site”). This Privacy Policy explains what information we collect when you visit the Site, how we use it, and the choices you have.

1. Information We Collect

When you submit a form on the Site, such as the contact form on our About Us page, we collect the information you provide, which may include your name, email address, phone number, practice name, practice website, and the area of support you are asking about.

We also collect some information automatically when you browse the Site, including your IP address, browser type, device information, and the pages you visit. This is collected through cookies and similar tracking technologies, including advertising pixels such as the Meta Pixel.

2. How We Use Your Information

We use the information we collect to respond to your inquiry, schedule consultations, communicate with you about RAD’s services, including by text message if you have opted in, operate and improve the Site, and measure the performance of our marketing.

3. Cookies and Tracking Technologies

The Site uses cookies and similar technologies for core functionality, analytics, and advertising. You can control cookies through your browser settings. Disabling cookies may affect how parts of the Site function.

Forms on the Site may be powered by a third-party scheduling and intake platform. When you submit a form, your information is also handled under that provider’s own privacy practices in addition to this policy.

4. SMS and Text Messaging

If you provide your phone number and opt in through a form on the Site, RAD may send you SMS text messages related to your inquiry, such as scheduling confirmations and follow-up on your request for a business analysis. Message frequency varies. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message. You can reply HELP for assistance, or reach us through the contact form on our About Us page.

No mobile opt-in data is shared with third parties. Text messaging originator opt-in data and consent, including your phone number and your opt-in status, will not be shared with any third party or affiliate for marketing or promotional purposes. This applies regardless of any other data-sharing practices described elsewhere in this policy.

5. How We Share Information

Other than as described above for SMS opt-in data, we do not sell your personal information. We share information with service providers who help us operate the Site and respond to inquiries, such as hosting, email, and scheduling providers, and only to the extent needed for them to perform those services. We may also disclose information if required by law or to protect the rights, property, or safety of RAD, our users, or others.

6. Data Security

We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You can ask us to tell you what personal information we have about you, correct it, or delete it by reaching out through the contact form on our About Us page. You can opt out of text messages at any time by replying STOP, and you can ask us to update or remove your contact information the same way. Depending on where you live, you may have additional rights under applicable privacy law. We will respond to verified requests within a reasonable time.

8. Children’s Privacy

The Site is intended for business owners and professionals who are at least 18 years old. It is not directed at children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of the Site after a change means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, you can reach us through the contact form on our About Us page.